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Designing rewards that sell

The reward menu is your store. Price it, tier it, and cost it right.

Rewards are the product

On a reward campaign, backers don't buy your story — they buy a tier. Treat the reward menu like a shop: a clear hero item, a few thoughtful options, and no clutter.

A simple ladder

TierRole
Early-birdLimited, discounted — sparks the day-one surge
StandardThe main offer, priced for the everyday backer
Set / multi-packLifts average pledge (gift, share with a friend)
Premium / experienceA few high-value tiers for superfans

Cost every tier honestly

For each reward, subtract product cost + shipping + platform fee (≈9–20%) + payment fee from the price. If a tier loses money, fix it before launch — you can't raise prices mid-campaign.

Common mistakes

  • Too many tiers (decision paralysis). Aim for a handful.
  • Forgetting shipping, especially overseas.
  • Under-pricing the hero item to chase percentage — funded-but-broke is a real failure mode.

Limited early-bird stock is your single best momentum lever. Set it generous enough to fill day one, tight enough to feel special.